Supporting Ukraine Relief Efforts

August 22, 2023 Update: PayPal is pleased to announce it is temporarily extending the services described below for an additional period until December 31, 2023. Previous extensions have taken place since publishing. 

Three people embrace emotionally on a sidewalk, other people can be seen in the background.

Since the beginning of the crisis in Ukraine, PayPal and our charity partners have helped raise more than $600 million for organizations supporting relief efforts in Ukraine. This significant support by global communities is one of the largest efforts we’ve seen, and humanitarian support efforts only continue to grow and expand.   

PayPal provides customers many ways to support:

Send Money to Recipients in Ukraine 

On March 17 PayPal announced the expansion of send and receive peer-to-peer (P2P) payments between friends and family for Ukrainian customers that will supplement the company’s existing PayPal and Xoom services available in Ukraine1. PayPal has temporarily waived its own fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts.

Ukrainian customers can transfer funds from their PayPal Wallet to eligible Mastercard and Visa debit and credit cards. Ukrainian customers who have traveled to other countries to seek refuge will be able to access these services by establishing a Ukrainian PayPal Wallet. Additionally, from the PayPal and Xoom app or on, customers can send money for cash pick-up, typically in minutes, to locations across Ukraine, or refill prepaid mobile phone plans so family and loved ones can continue to stay in touch during this critical time.

Support Relief Efforts  

Visit PayPal’s fundraising campaign to donate to support international relief charities focused on providing both humanitarian aid within Ukraine, as well as refugee support. Featured charities include the International Rescue Committee (IRC), UN High Commissioner for Refugees (UNHCR), Direct Relief, Save the Children, and more. 

The campaign is available to customers in the U.S., Australia, BrazilCanada, Germany, France, Spain, Ireland, ItalyPolandU.K., and we are actively evaluating how to further expand this effort.  

Donate When You Ride with Uber 

Uber and PayPal have teamed up to enable customer donations to support the IRC in support of families affected by the crisis in Ukraine. The donations will be used to help people whose lives and livelihoods are affected by conflict and disaster to survive, recover, and regain control of their future.  

Donations can be made in the Uber app, as well as an accompanying donation page campaign page.  

Give at Checkout 

Every dollar counts. Show your support with a $1 donation to charity when you check out with PayPal while shopping online. 

You can also set your favorite charity in your PayPal Account Overview or in-app, to ensure you have the option to support them anytime you shop with PayPal. Alternatively, PayPal will suggest a relevant charity for you.

Give In the PayPal App  

From the PayPal app or on your browser you can support thousands of charities with PayPal Giving Fund, without any deductions or transaction fees. Giving is centralized in the app, located in the Payments hub. 

Donate with Rewards 

PayPal’s Pay with Rewards enables customers to use rewards for eligible purchases at millions of online stores that accept PayPal. This feature was expanded to enable customers with eligible credit cards to donate their rewards to support any of thousands of charities enrolled with PayPal Giving Fund. Reward balances are automatically converted to an equivalent dollar donation amount.

To link your eligible credit card rewards to your PayPal account, follow these steps in the PayPal app: 

  • In the PayPal app, go to your Wallet and click on the Rewards tab. 
  • Click on the ‘+’ icon next to the “Credit card rewards” section. 
  • Click “Get started.” 
  • Choose the reward program from the list shown. 
  • Click on “Start Linking.” 
  • Follow the prompts to add the card information. 
  • Once done, click on “Link Card.” 

Once your card is linked, your available reward balance will appear in your Wallet. You’ll also have the option to Pay with Rewards for eligible purchases when you check out with PayPal. 

Double your impact with American Express 

Eligible American Express Card Members enrolled in the Membership Rewards® program can use points towards a donation to PayPal Giving Fund to support charities providing humanitarian relief efforts in Ukraine and affected parts of Europe. Through June 15, 2022, American Express matched the value of Card Member contributions made using points with PayPal Giving Fund to support eligible charities.  

Donate with Venmo

Venmo has partnered with PayPal Giving Fund to support relief and recovery efforts for Ukraine. The humanitarian crisis is ongoing and the need for relief is vital. Customers can donate to support a charity providing help to those affected to PayPal Giving Fund at this campaign page - 100% of customer donations go to charity with no deductions or fees, and customers can make the donation with Venmo.  

PayPal will continue to do our part to provide relief to those who are impacted by the tragic events occurring in Ukraine. 


All changes to services and fees described herein apply through September 30, 2023 until further notice.  In view of the developing situation in Ukraine, PayPal reserves the right to modify these changes and services at any time and such modifications will be effective immediately upon notice being published on our website. Exchange rates and third-party fees may still apply. All services are provided under the terms and conditions of the corresponding PayPal User Agreements.   



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