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When the COVID-19 pandemic hit, we didn’t know what the global markets had in store for us. While public health may have since improved, the economic impact persists. From inflation to supply chain issues, shoppers worldwide are feeling the strain.
These events have reshaped the perspective, behaviors, and actions of many shoppers. Our 2022 PayPal Borderless Commerce Report dives deep into 14 different markets and outlines what these changes are, and what they mean for businesses.
Understanding what shoppers value is more important than ever and key to unlocking a huge global opportunity for retailers.
Three key shifts observed in the survey indicate:
Read the full findings of the PayPal 2022 Borderless Commerce Report here.
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