At Venmo, protecting your account, your privacy and preventing scams and fraud is a top priority. With scammers and fraudsters getting more sophisticated in their attempts to gain access to your information, here are some of the most common scams facing consumers and how you can protect yourself, your information, and your Venmo account.
Scammers and fraudsters might try to contact you through phone, email, text message, and more, and might encourage you to log into Venmo using a link the scammer provides rather than using the Venmo app or website. They might even pretend to be calling from Venmo, your bank, or other tech companies. To avoid communicating with scammers, make sure you can identify legitimate communications from Venmo:
Scammers may also ask you to send or receive payments under a variety of false pretenses. Here are some common indicators to help you determine if a payment request on Venmo is legitimate:
So, you’re out on the town and having a great night – however you may still be targeted by scammers when you’re out in public, even if you’re surrounded by friends and family. Here are some top tips on securing your phone and your Venmo account:
For more information on identifying legitimate Venmo communications, see the Venmo Help Center article about Login Security. For steps on how to handle suspicious communications, see the Venmo Help Center article on reporting fake and suspicious emails. If you have any concerns about a payment request or recent login activity on your account, don’t hesitate to contact our Support team.
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