MARCH 09, 2015 | MICHAEL VAUGHAN, VENMO GM
Today, we wanted to share a few updates we’ve made to Venmo account notifications, as well as make you aware of some additional product updates we’ll be releasing soon.
To enhance the security of your Venmo account, any time there is a change to your primary email address, password or phone number, we will send you an email notification.
Here is how it works:
If we notify you of a change that you didn’t request, please immediately reset your password and contact us at firstname.lastname@example.org so we can confirm your account is secure.
Additionally, we're working to be more responsive to your support inquiries. We’ve made significant progress and will continue to improve in this area. We’ll also be rolling out multifactor authentication (MFA) in the coming weeks, among other product features, to further enhance user security and experience.
As always, please reach out to us at email@example.com with any questions and check back here for updates.
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