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Government and Company Resources Related to COVID-19.

Disclosure: The programs listed below are not offered or endorsed by PayPal and are provided for informational purposes to assist you during this difficult time. Please visit the pages listed below for the most up to date information.

We’ll be updating this page with the latest programs and resources being made available for small businesses impacted by COVID-19.

U.S. Federal Government Updates and Loans

  • The Small Business Administration disaster loan program, currently funded with $7B, is offering businesses loans up to $2M at a 3.75% interest rate. The interest rate for non-profits is 2.75%.

Steps to apply:

  1. Check here to see if your state is one of the eligible areas.
  2. Gather the required documentation.
  3. When you have the documents needed, apply using this link.

Be prepared: The average approval/disbursement process can take almost 4 weeks

  • U.S. State and City Government Updates and The federal government passed a $2 trillion stimulus bill on Friday, March 27, 2020 to help provide relief for businesses and consumers. We’re currently going over the stimulus plan in detail to fully understand what it means for you. Details to follow (in alphabetical order).

U.S. State and City Government Updates and Loans (in alphabetical order)

State and city governments have stepped in to support small businesses. Check your city and state government websites to learn what options are available to you.



  • Los Angeles has created a Small Business Emergency Microloan Program. Loans are for $5,000 to $20,000. Check eligibility, required documentation, and loan terms here. Loan application link here.
  • City of Sacramento: The City of Sacramento has established an emergency economic relief loan program to provide zero-interest loans up to $25,000. Check eligibility here and apply here.
  • San Francisco has established the Small Business Resiliency Fund an initial $1M fund to issue $10K grants to microbusinesses. Check eligibility requirements and apply here.


  • Delaware is assisting hospitality-related businesses that have been economically impacted by COVID-19. The Division of Small Business is launching the Hospitality Emergency Loan Program (HELP), which will provide no-interest loans of up to $10,000 per business per month. The program is open to businesses with less than $1.5 million in annual revenue that have been in business and operating with revenue for at least 12 months. To be eligible, your business must operate in one of these four-digit NAICS industry codes: 3118, 3121, 4871, 4872, 4879, 7111, 7112, 7113, 7121, 7131, 7139, 7211, 7223, 7224, 7225. Access application here.


  • State of Florida: The Florida Small Business Emergency Bridge Loan Program is providing eligible small businesses loans up to $50,000 with zero interest in the first year, then 12% after. Check eligibility here and download application here.


  • The State of Illinois is making near-zero rates loans available to Illinois small business and non-profits negatively affected by the COVID-19 pandemic. Eligible Illinois businesses or non-profits must: (1) have been shut down or limited due to COVID-19; (2) have less than $1 million in liquid assets or $8 million average annual receipts (per SBA standards); and (3) be headquartered in the state of Illinois or agree to use the funds in Illinois. Get more details, and apply here.
  • Three new programs have been made available for small businesses seeking financial relief.
    • The Illinois Small Business Emergency Loan Fund offers $60 million in low-interest loans of up to $50,000 for small business in every industry outside of Chicago
    • The Downstate Small Business Stabilization Program offers $20 million in grants of up to $25,000 to small businesses served by the Department of Financial and Professional Regulation
    • The Hospitality Emergency Grant Program is a $14 million grant program to help small hospitality businesses, providing $25,000 to eligible bars and restaurants and up to $50,000 for eligible hotels.

Find information on these here.


  • The State of Massachusetts is making low-interest loans available to affected small businesses. Loan program details here and application here. Send completed applications to with the subject line “2020 Small Business Recovery Loan Fund”.
  • As of 12:30 PM on March 19th, 2020, the U.S. Small Business Administration’s Economic Injury Disaster Loan (EIDL) program is no longer accepting applications from Massachusetts businesses due to the availability of EIDL funds.


  • The Michigan Small Business Relief Program will provide up to $20 million in support for small businesses negatively impacted by COVID-19. The funding is divided between $10 million in small business grants and $10 million in small business loans. Funds for the program are expected to be available no later than April 1, 2020.


  • The Minnesota Department of Employment and Economic Development (DEED) will establish a Small Business Emergency Loan program for small businesses affected by the COVID-19 pandemic. Loans are interest-free and amounts range from $2,500 to $35,000. See loan terms, eligibility, and application instructions here.

New York

  • New York City is providing a zero percent interest loan up to $75K to small businesses, and grants to micro businesses to cover 2-months of payroll expenses. Complete this loan form if you’re interested in receiving more loan assistance information.


Washington, DC

  • COVID-19 Response Emergency Amendment Act of 2020 was passed unanimously and signed by Mayor Bowser on March 17. The emergency Act is effective for 90 days. Included are amendments to existing law to create a Public Health Emergency Grant Program for small businesses. 

Other resources for businesses


From PayPal

PayPal’s efforts to assist its business customers impacted by the coronavirus include:

  • Business loans and cash advances: Customers can request to defer repayment, with no additional cost.

Please note for areas that have received Major Disaster Declaration by FEMA (regularly updated list found here): We have proactively suspended all PayPal Working Capital, PayPal Business Loan, and LoanBuilder repayments for the next 30 days. We will continue to monitor the situation and will notify you of any further actions we plan to take.

  • Chargebacks fees: PayPal is waiving chargeback fees for merchants if their customer files a dispute with their credit card issuer through April 30, 2020.
  • Instant funds transfer: PayPal is waiving fees to instantly withdraw money from a PayPal business account to a bank account, Mastercard® Debit or Visa Debit card through April 30, 2020.
  • PayPal Business Debit Mastercard®: In partnership with Mastercard, PayPal is doubling the instant cash back reward on all purchases beginning April 1 through April 30, 2020.
  • Customer disputes: PayPal is extending the window in which merchants must respond to a customer dispute from 10 to 20 days through April 30, 2020.

For lending

For access to faster funds, we encourage you to look into other lending resources.

  • Facebook is offering $100M in grants and ad credits for up to 30,000 global small businesses.
  • U.S. Bank is offering a term loan between $5K and $250K with interest rates 2% lower than what a business would normally qualify for. They are also offering a line of credit in amounts $10K - $250K with interest rates 1% lower than normal.
  • Kiva is offering 0% interest loans, expanding loan eligibility for more businesses in the US, increasing their maximum loan threshold from $10,000 to $15,000 and extending their grace period to up to 6 months for new borrowers. Apply here.

For fulfillment help

  • For smaller eCommerce businesses, UPS eFulfillment is offering a 60-day risk-free trial. UPS eFulfillment is an outsourced fulfillment solution that connects to over 20 marketplaces and shopping carts. It can help you meet demand for fast delivery. Get details here.

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