PayPal's ambitions in blockchain, crypto and digital currencies rely upon continued partnerships with regulatory bodies responsible for protecting consumers.

PayPalResearch and Insights

We typically use email to get in touch with our customers about their PayPal and Venmo accounts. However, we know scammers often use email as a way to compromise your account. Learn some of the signs to help you spot a fake PayPal email.

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Survey finds new windows are opening for developers across busines leading to business decision makers being ready to give developers a bigger seat at the table.

Research & Insights

PayPal partnered with Morning Consult to understand the needs of small businesses and how we can work to move toward an inclusive recovery.

Research and Insights

When it comes to selling engagement rings, there’s no one-size-fits all strategy. These jewelers share their own unique pandemic experiences.

PayPalResearch and Insights

With the vaccine rollout underway and a potential return to economic normalcy, PayPal offers policy recommendations to rebuild and reshape our economic underpinnings.

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BNPL is skyrocketing in popularity. But retailers’ misconceptions might be holding them back from tapping into its success.

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To help fuel small business recovery, the public and private sectors need to partner to expand access capital for SMBs, incentivize digitization and democratize access to payment and commerce tools.

PayPalResearch and Insights

This new video series tells the stories of small business owners who have met today’s uncertainties with creative strategies to keep thriving.

Corporate Research and Insights

Picked up a new hobby during the pandemic? You aren’t alone. Here’s how the surge in COVID-compatible hobbies has impacted three crafty businesses.

PayPalResearch and Insights

With the onset of the pandemic and the subsequent lockdowns, small busines owner Nadia Lloyd saw everything dry up overnight. But she evolved her business and ended up getting global brand recognition.

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New Venmo Behavior Study explores valuable insights for merchants to consider to reach a broader audience.

VenmoResearch and Insights

The quarterly index measures the sentiment of SMBs in the U.S. to understand how to work more effectively across the public and private sectors to jumpstart recovery efforts.

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PayPal Research and Insights

New data from Nielsen shows how PayPal can help increase purchase conversion, improve customer trust, loyalty and the likelihood of repeat purchases.

What are authorization rates, why should merchants care about them, and how can a merchant go about improving them? Mercator Advisory Group sits down with PayPal to answer these questions and more.

Research and Insights

As people worldwide look for ways to stay fit and keep their stress in check, fitness businesses are finding new ways to help.

Corporate Research and Insights

PayPal Merchant Kimarie Santiago, owner of Saltopia, shares her insights on pivoting to ecommerce in the pandemic.

Research and Insights

By finding new ways to connect with their communities, beauty businesses worldwide are tapping into evolving consumer trends not only to stay afloat, but also to grow.

Product Research and Insights

Q&A with fashion psychologist Dr. Dawnn Karen on the evolving behaviors of online spending and how both consumers and retailers are looking to score in a thrifty new world.

Research and Insights Honey

Every year, the brightest minds converge in one place to discuss what’s next for the financial technology industry and forge partnerships that will set that future in motion. This year, the industry event went virtual and hosted the first ever MoneyFest: a curated set of conversations with over 100+ industry insiders delivering business-critical intel.

Research and Insights

A study released by PayPal today found that SMBs in the U.S. that incorporated digital tools have been better able to navigate and weather the pandemic and in many instances, even grow.

Research and Insights Corporate

Authorization rates are one of the most crucial ways for merchants, small and large, to unlock revenue. Small improvements in authorization rates can make a difference of millions of dollars of volume processed for global enterprises. For all merchants, the goal is for a customer to complete their purchase successfully on the first try, and not have to worry about the payment.

Research and Insights

It is safe to say that 2020 has been a challenging year for nearly everyone. Businesses have been hit particularly hard as the Coronavirus pandemic has resulted in quarantine orders around the...

Corporate Research and Insights

By Jim Magats The way people shop and eat has been completely upended due to the pandemic. In a study done by PYMNTS and commissioned by PayPal, we examined the shift in consumers' shopping,...

Research and Insights

While crowded malls and long lines may not be in the cards this year, the holiday season is still a critical time for retailers. Merchants can take a proactive approach to sales by embracing digital payment options, flexible payments, and more.

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The holidays are typically one of the busiest times of the year for fashion retailers, and with nationally recognized days dedicated to shopping like Small Business Saturday and Cyber Monday, the...

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In typical times, merchants play an important role in making the back-to-school experience simpler and less stressful for parents. Now, they have an even bigger opportunity to help shoppers navigate this tricky time of year. With such an unusual back-to-school season on the horizon, here’s what merchants need to keep in mind.

Product Research and Insights

PayPal CTO Sri Shivananda posted a two-part Q&A with the lead of PayPal’s Bug Bounty Program on his LinkedIn page to help readers better understand our relationship with the security research community. Here are the top five things to know about bug bounties at PayPal.

Corporate Research and Insights

Payment card authorization rates have a direct correlation to the health and success of a merchants’ business. The higher the card authorization rate, the greater likelihood for repeat customer transactions, and the higher the business revenue.

Corporate Product Research and Insights

November 11, 2019 | Chris Morse In a recent study conducted by Ipsos and commissioned by PayPal, we took a look at the latest trends in mobile commerce (mCommerce) across the globe. It’s no...

Research and Insights

PayPal’s core focus is to provide the best payments experiences for our customers and partners around the world. To accomplish this, we’ve developed strong relationships with bank partners, networks...

Product Research and Insights