PayPal Stories Archive

PayPal Reports Second Quarter 2019 Results
GAAP EPS of $0.69, increasing 58%; non-GAAP EPS of $0.86, increasing 47%
Cash flow from operations of $1.2 billion; Free cash flow of $1.0 billion
9.0 million net new active accounts added, bringing total active accounts to 286 million, up 17%
Global technology platform and digital payments leader PayPal Holdings, Inc. (NASDAQ: PYPL) today announced second quarter results for the period ended June 30, 2019.
“PayPal delivered another solid quarter, and consequently we are raising EPS guidance for the year. Net new active accounts increased by a record 41 million over the last 12 months, and engagement per active account once again increased by 9% to 39 times a year. Venmo’s momentum continues, with 70% growth in total payment volume to $24 billion. Earlier this month, Xoom expanded to 32 new send markets throughout Europe," said Dan Schulman, President and CEO of PayPal.
Financial highlights for second quarter 2019
  • Revenue of $4.31 billion; growing 12% on both a spot and foreign currency-neutral (FX-neutral or FXN) basis.
  • -- The completion of the sale of the U.S. consumer credit receivables portfolio to Synchrony in July 2018 negatively affected revenue growth by approximately seven percentage points.
  • GAAP operating margin of 16.4% with non-GAAP operating margin of 23.2%.
  • GAAP EPS of $0.69, increasing 58%; non-GAAP EPS of $0.86, increasing 47%.
  • -- Q2-19 EPS includes $0.14 benefit related to PayPal's strategic investments versus $0.02 benefit in Q2-18.
  • Operating cash flow of $1.17 billion, free cash flow of $1.04 billion.
Operating highlights for second quarter 2019
  • 9.0 million net new active accounts, bringing total active accounts to 286 million accounts, up 17%.
  • 3.0 billion payment transactions, up 28%.
  • $172 billion in total payment volume (TPV), up 24%, or 26% on an FX-neutral basis.
  • 39.0 payment transactions per active account on a trailing twelve months basis, up 9%.
PayPal's key business drivers
  • Merchant Services volume grew 30% on an FX-neutral basis. 
  • eBay Marketplaces volume declined 4% on an FX-neutral basis versus growth of 6% in Q2-18, and represented 9% of TPV for the quarter versus 12% a year ago. 
  • Person-to-Person (P2P) volume grew 40% to $46 billion, and represented 27% of TPV.
  • Venmo processed $24 billion of TPV in the second quarter, growing 70%.
PayPal's platform and strategic investments
In the second quarter, PayPal announced the PayPal Commerce Platform, a new solution designed to meet the specific needs of marketplaces, e-commerce solution providers, and crowdfunding platforms by bringing together a comprehensive set of technologies, tools, services, and financing solutions for businesses.
In addition, PayPal extended its global partnership with Uber in the second quarter and announced plans to explore future commercial payment collaborations. PayPal also made a $500 million strategic investment in Uber.
In July, PayPal's Xoom product launched its international money transfer services in the UK and 31 other European markets. Customers across Europe can now use Xoom to send money, pay bills or reload phones to more than 130 markets internationally.
2019 Financial Guidance
Full year 2019 revenue and earnings guidance
  • PayPal expects revenue to grow 14 - 15% at current spot rates and 14 - 15% on an FX-neutral basis, to a range of $17.60 - $17.80 billion. As previously disclosed, full year 2019 revenue growth guidance includes an expected decline of approximately 3.5 percentage points for full year 2019 related to the sale of U.S. consumer credit receivables portfolio to Synchrony. 
  • PayPal expects GAAP earnings per diluted share in the range of $2.16 - $2.22 and non-GAAP earnings per diluted share in the range of $3.12 - $3.17. EPS guidance for full year 2019 includes $0.26 of unrealized gains from PayPal's strategic investments recognized in the first and second quarters of 2019 and an approximate $0.03 of expected net unrealized gains related to PayPal's strategic investment portfolio in Q3 2019.
  • Estimated non-GAAP amounts for the twelve months ending December 31, 2019, reflect adjustments of approximately $1.37 - $1.43 billion, including estimated stock-based compensation expense and related payroll taxes in the range of $1.06 - $1.10 billion.
  • Estimated revenue includes approximately 1.5 points of revenue growth from acquisitions that closed in 2018.
  • The dilutive impact of acquisitions that closed in 2018 is estimated to be $0.40 to $0.44 on GAAP EPS and $0.08 to $0.10 on non-GAAP EPS.
Third quarter 2019 revenue and earnings guidance
  • PayPal expects revenue to grow 18 - 19% at current spot rates and 18 - 19% on an FX-neutral basis, to a range of $4.33 - $4.38 billion.
  • PayPal expects GAAP earnings per diluted share in the range of $0.32 - $0.35 and non-GAAP earnings per diluted share in the range of $0.69 - $0.71. GAAP and non-GAAP EPS guidance for third quarter 2019 includes an approximate $0.03 of expected net unrealized gains related to PayPal's strategic investment portfolio. GAAP EPS guidance also includes an estimated $0.15 of negative impact related to taxes associated with the acquisition of iZettle.
  • Estimated non-GAAP amounts for the three months ending September 30, 2019, reflect adjustments of approximately $300 - $330 million, including estimated stock-based compensation expense and related payroll taxes in the range of $250 - $265 million.
  • Estimated revenue includes approximately 1.5 points of revenue growth from acquisitions that closed in 2018.
  • The dilutive impact of acquisitions that closed in 2018 is estimated to be $0.19 to $0.23 on GAAP EPS and $0.01 to $0.02 on non-GAAP EPS.
Please see "Non-GAAP Financial Measures" and "Non-GAAP Measures of Financial Performance" for important additional information.
Quarterly conference call and webcast
PayPal Holdings, Inc. will host a conference call to discuss second quarter 2019 results at 2:00 p.m. Pacific Time today. A live webcast of the conference call, together with a slide presentation that includes supplemental financial information and reconciliations of certain non-GAAP measures to their most directly comparable GAAP measures, can be accessed through the company's Investor Relations website at In addition, an archive of the webcast will be accessible for 90 days through the same link.
PayPal Holdings, Inc. uses its Investor Relations website (, its PayPal Stories Blog (, Twitter handles (@PayPal and @PayPalNews), LinkedIn page (, Facebook page (, YouTube channel (, Dan Schulman’s LinkedIn profile (, John Rainey's LinkedIn profile ( and Dan Schulman’s Facebook page ( as a means of disclosing information about the company and for complying with its disclosure obligations under Regulation FD. The information that is posted through these channels may be deemed material. Accordingly, investors should monitor these channels in addition to PayPal’s press releases, SEC filings, public conference calls, and webcasts.
About PayPal
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal Holdings, Inc. (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo, Xoom and iZettle, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. For more information on PayPal, visit For PayPal Holdings, Inc. financial information, visit
All growth rates represent year-over-year comparisons, except as otherwise noted. FX-neutral results are calculated by translating the current period local currency results by the prior period exchange rate. FX-neutral growth rates are calculated by comparing the current period FX-neutral results with the prior period results, excluding the impact from hedging activities. All amounts in tables are presented in U.S. dollars, rounded to the nearest millions, except as otherwise noted. As a result, certain amounts and rates may not sum or recalculate using the rounded dollar amounts provided.
Non-GAAP financial measures
This press release includes financial measures defined as “non-GAAP financial measures” by the Securities and Exchange Commission (SEC) including: non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating income, non-GAAP operating margin, non-GAAP effective tax rate, free cash flow, and adjusted free cash flow. For an explanation of the foregoing non-GAAP measures, please see “Non-GAAP Measures of Financial Performance” included in this press release. These measures may be different from non-GAAP financial measures used by other companies. The presentation of this financial information, which is not prepared under any comprehensive set of accounting rules or principles, is not intended to be considered in isolation of, or as a substitute for, the financial information prepared and presented in accordance with generally accepted accounting principles (GAAP). For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures, see “Non-GAAP Measures of Financial Performance,” “Reconciliation of GAAP Operating Margin to Non-GAAP Operating Margin,” “Reconciliation of GAAP Net Income to Non-GAAP Net Income, GAAP Diluted EPS to Non-GAAP Diluted EPS and GAAP Effective Tax Rate to Non-GAAP Effective Tax Rate,” and “Reconciliation of Operating Cash Flow to Free Cash Flow and Adjusted Free Cash Flow.”
Forward-looking statements
This press release contains forward-looking statements relating to, among other things, the future results of operations, financial condition, expectations and plans of PayPal Holdings, Inc. and its consolidated subsidiaries that reflect PayPal’s current projections and forecasts. Forward-looking statements can be identified by words such as “may,” “will,” “would,” “should,” “could,” “expect,” “anticipate,” “believe,” “estimate,” “intend,” "strategy," "future," "opportunity," “plan,” “project,” “forecast,” and other similar expressions. Forward-looking statements include, but are not limited to, statements regarding projected financial results for the third quarter and full year 2019, impact and timing of acquisitions, and projected future growth of PayPal’s businesses. Forward-looking statements are based upon various estimates and assumptions, as well as information known to PayPal as of the date of this press release, and are inherently subject to numerous risks and uncertainties. Accordingly, actual results could differ materially from those predicted or implied by forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to: the effect of political, business, economic, market and trade conditions, including any regional or general economic downturn or crisis and any conditions that affect payments or e-commerce growth; fluctuations in foreign currency exchange rates; the competitive, regulatory, payment card association-related and other risks specific to the PayPal, PayPal Credit, Braintree, Venmo, Xoom, iZettle, and other products, especially as PayPal continues to expand geographically and introduce new products and as new laws and regulations related to payments and financial services come into effect; the impact of PayPal's customer choice initiatives, including on its funding mix and transaction expense; PayPal’s ability to successfully compete in an increasingly competitive environment for its businesses, products and services, including competition for consumers and merchants and the increasing importance of mobile payments and mobile commerce; the outcome of legal and regulatory proceedings and PayPal's need and ability to manage regulatory, tax and litigation risks as its products and services are offered in more jurisdictions and applicable laws become more restrictive; changes to PayPal's capital allocation or management of operating cash; uncertainty surrounding the implementation and impact of the United Kingdom's formal notification of its intent to withdraw from the European Union; cyberattacks and security vulnerabilities in PayPal products and services that could disrupt business, reduce revenue, increase costs, harm us competitively, or lead to liability; the effect of management changes and business initiatives; any changes PayPal may make to its product offerings; the effect of any natural disasters or other business interruptions on PayPal or PayPal's customers; PayPal's ability to timely upgrade and develop its technology systems, infrastructure and customer service capabilities at reasonable cost; PayPal's ability to maintain the stability, security, and performance of its Payment Platform while adding new products and features in a timely fashion; the risk that PayPal may not realize the expected benefits of the sale of U.S. consumer credit receivables to Synchrony Financial; risks that planned acquisitions will not be completed on contemplated terms, or at all, and that any businesses PayPal may acquire may not perform in accordance with its expectations; and PayPal's ability to profitably integrate, manage, and grow businesses that have been acquired or may be acquired in the future. The forward-looking statements in this release do not include the potential impact of any acquisitions or divestitures that may be announced and/or completed after the date hereof.
More information about factors that could adversely affect PayPal's results of operations, financial condition and prospects or that could cause actual results to differ from those expressed or implied in forward-looking statements is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in PayPal’s most recent annual report on Form 10-K and its subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting PayPal's Investor Relations website at or the SEC's website at All information in this release speaks as of July 24, 2019. For the reasons discussed above, you should not place undue reliance on the forward-looking statements in this press release. PayPal assumes no obligation to update such forward-looking statements.


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