Stories

PayPal Merchant Kimarie Santiago, owner of Saltopia, shares her insights on pivoting to ecommerce in the pandemic.

Research and Insights

Queer Eye home design expert, Bobby Berk, teamed up with PayPal on a pre-holiday home upgrade for a deserving essential worker.

Social Innovation PayPal Credit

Check out all of the ways you can use PayPal to give back and #PayPalItForwad this holiday giving season.

Social Innovation PayPal

By finding new ways to connect with their communities, beauty businesses worldwide are tapping into evolving consumer trends not only to stay afloat, but also to grow.

Product

By leveraging our Shopping tools such as Store Cash and Honey Offers, PayPal can help merchants identify, engage and convert potential lost shoppers and turn them into loyalists.

PayPal

Casey and Justin Wisch, owners of Long Stone Farm in Virginia, needed a way to offer an easy, touchless payment option for customers visiting their farm store. Last week, we shared the story of...

Product

Go behind the scenes of PayPal's 2020 holiday campaign.

Corporate

When Long Stone Farm started losing revenue from their in-person store, owner Casey Wisch knew she needed to adapt. Hear how the farm used PayPal QR Codes to help increase sales and grow their customer base.

Product

The Adaptables podcast tells the stories of small business owners who have creatively adapted to survive and thrive in the face of today’s uncertainties.

PayPal

Q&A with fashion psychologist Dr. Dawnn Karen on the evolving behaviors of online spending and how both consumers and retailers are looking to score in a thrifty new world.

Research and Insights Honey

Every year, the brightest minds converge in one place to discuss what’s next for the financial technology industry and forge partnerships that will set that future in motion. This year, the industry event went virtual and hosted the first ever MoneyFest: a curated set of conversations with over 100+ industry insiders delivering business-critical intel.

Research and Insights

An update on PayPal’s third quarter earnings and business highlights.

PayPal

A study released by PayPal today found that SMBs in the U.S. that incorporated digital tools have been better able to navigate and weather the pandemic and in many instances, even grow.

Research and Insights PayPal

Authorization rates are one of the most crucial ways for merchants, small and large, to unlock revenue. Small improvements in authorization rates can make a difference of millions of dollars of volume processed for global enterprises. For all merchants, the goal is for a customer to complete their purchase successfully on the first try, and not have to worry about the payment.

Research and Insights

Jeanette Bolden-Pickens’s family has owned 27th Street Bakery for 60 years. This year, she worried she might lose it all.

Corporate Social Innovation

Florists depend on a thriving events business that disappeared due to the COVID-19 pandemic. See how global florists are adapting.

Product

Creative Entrepreneur Cam Kirkland pays it forward using PayPal Empowerment Grant to support Atlanta’s creative community.

Corporate Social Innovation

It is safe to say that 2020 has been a challenging year for nearly everyone. Businesses have been hit particularly hard as the Coronavirus pandemic has resulted in quarantine orders around the...

Corporate Research and Insights

In an uplifting conversation, Ma shared that in this moment he’s focused on what he wants society to look like post-pandemic, but also decades into the future.

Corporate

The consequences of global climate change are not a distant problem. They are real and plainly visible today. Today, I’m pleased to share PayPal has taken our climate change commitments a step further by joining the Business Ambition for 1.5C, pledging to align our Science-Based Target with the climate imperative of ensuring that global temperature rise does not exceed 1.5 degrees Celsius.

Corporate Social Innovation

By Jim Magats The way people shop and eat has been completely upended due to the pandemic. In a study done by PYMNTS and commissioned by PayPal, we examined the shift in consumers' shopping,...

Research and Insights

While crowded malls and long lines may not be in the cards this year, the holiday season is still a critical time for retailers. Merchants can take a proactive approach to sales by embracing digital payment options, flexible payments, and more.

Research and Insights

PayPal CEO Dan Schulman recently hosted a discussion with Alphonso David, the first person of color and first civil rights lawyer to serve as President of the Human Rights Campaign, the largest LGBTQ+ civil rights organization in the world. In the conversation Alphonso discussed getting people invested in the struggle for equality—a goal that is increasingly relevant in today’s times.

Corporate

The holidays are typically one of the busiest times of the year for fashion retailers, and with nationally recognized days dedicated to shopping like Small Business Saturday and Cyber Monday, the...

Research and Insights

PayPal CEO Dan Schulman recently hosted John Donahoe, Nike CEO and Chairman of PayPal’s board, on an episode of Never Stand Still. In the conversation, Dan and John spoke about servant leadership and purpose-driven business.

Corporate

Together with PayPal Giving Fund, PayPal launched a wildfire disaster relief campaign to support organizations working in California to support critical relief efforts.

Social Innovation

To our PayPal Working Capital customers who sell on eBay, We’re reaching out to thank you for your business and to make sure you know that PayPal will continue to be here to support small...

Corporate Product

Several weeks after Schulman spoke to Porter, Congressman Lewis passed away at the age of 80. The release of this episode serves as a reminder of the impact of Lewis’ work and the legacy he left behind.

Corporate

Bridgett Jeffries, owner of Café Wakefern, at her home-based dog daycare and boarding business in Columbus, Ohio. Bridgett Jeffries has dedicated her life to caring for other people’s furry...

Corporate Social Innovation

In typical times, merchants play an important role in making the back-to-school experience simpler and less stressful for parents. Now, they have an even bigger opportunity to help shoppers navigate this tricky time of year. With such an unusual back-to-school season on the horizon, here’s what merchants need to keep in mind.

Product Research and Insights

In a recent #NeverStandStill conversation, Phoenix Mercury basketball player Diana Taurasi spoke to PayPal CEO Dan Schulman virtually from the WNBA’s “bubble,” where she and other players...

PayPal

When New York City restaurateur Melba Wilson first heard about the COVID-19 pandemic, she didn’t think it would come knocking on her eponymous eatery’s door. She is a resilient native New...

Corporate Product PayPal

Dan’s discussion with John Hope Bryant comes against the backdrop of a global pandemic, record unemployment, and a massive movement to address systemic racism.

Corporate

PayPal is expanding its “buy now, pay later” solutions to France, with a new installments product that will enable customers1 to split purchases into four equal payments over three months, nearly anywhere PayPal is offered.

Product

PayPal President & CEO, Dan Schulman, sent the following email to all PayPal employees discussing the company’s $550 million commitment to support Black communities throughout the U.S.

Corporate Social Innovation

PayPal’s core values are inclusion and equality – and we strongly stand against discrimination, racism, hatred and violence. As a company, we have been in deep conversation during this difficult time, determined to stand with our Black colleagues and their communities – and working together on how we can contribute to meaningful change.

Corporate Social Innovation

In a conversation at TED2020 Uncharted, PayPal President and CEO Dan Schulman spoke about the future of capitalism, saying “in many ways it’s the best economic system that I know of, but like everything, it needs an upgrade. It needs tuning.”

Corporate

As a company whose core value is inclusion, the PayPal community is committed to equality and justice – and these commitments have never been more important than they are today. Hatred, discrimination and injustice are unacceptable and have no place in our societies.

Corporate Social Innovation

PayPal CTO Sri Shivananda posted a two-part Q&A with the lead of PayPal’s Bug Bounty Program on his LinkedIn page to help readers better understand our relationship with the security research community. Here are the top five things to know about bug bounties at PayPal.

Corporate Research and Insights

Today, we’re continuing our support for COVID-19 relief by joining with partners and organizations around the world to amplify and support #GivingTuesdayNow on May 5th, a new global day of giving and unity.

Social Innovation

Payment card authorization rates have a direct correlation to the health and success of a merchants’ business. The higher the card authorization rate, the greater likelihood for repeat customer transactions, and the higher the business revenue.

Corporate Product Research and Insights

This year marks the 50th anniversary of Earth Day. Given the current environment, many of us may be inclined to skip the April 22nd occasion, but the COVID-19 crisis should not deter our focus and the opportunity to shine a light on the threats and challenges facing our planet.

Social Innovation

It was a nice surprise to get this message from our partners at the Phoenix Suns – recognizing PayPal’s role in communities around the world to help people make safe payments to family and friends, buy products to entertain our children, have food and hot meals delivered, or even contribute to charities that are helping combat COVID-19.

Corporate Social Innovation

January 14, 2020 | Franz Paasche Over the last two months, bushfires in Australia have killed at least 28 people, destroyed more than 2,200 homes, and ravaged 25 million acres of land....

Social Innovation

November 11, 2019 | Chris Morse In a recent study conducted by Ipsos and commissioned by PayPal, we took a look at the latest trends in mobile commerce (mCommerce) across the globe. It’s no...

Research and Insights

Wildfires up and down the state of California are leaving nearly two million individuals without power and hundreds of thousands more under mandatory evacuation order. Even more residents...

Social Innovation

Hurricane Dorian has ravaged parts of the Bahamas, taking more than 30 lives and impacting hundreds of thousands more people. The country has experienced severe flooding, loss of power...

Social Innovation

PayPal’s core focus is to provide the best payments experiences for our customers and partners around the world. To accomplish this, we’ve developed strong relationships with bank partners, networks...

Product Research and Insights

May 14, 2019 | Sri Shivananda PayPal Ventures, the venture capital arm of PayPal, has recently made some exciting strategic investments in early-stage companies like Happy Returns, Dosh and...

Corporate Financial

April 23, 2019 | PayPal Stories Staff For Rich Reyher, transitioning to clean energy isn’t just the right thing to do, it’s a necessary investment in our future. As Senior Director of Global...

Social Innovation