The pandemic brought about a boom in e-commerce, which has permanently altered the way consumers make their purchasing decisions.
As adoption continues to grow, it will be critical for entrepreneurs to leverage AI tools to optimize costs, develop new strategies and save time while industry works with regulators on responsible regulations.
By leveraging generative AI, we have the potential to improve everything from customer support and engineering to compliance and accounting.
The research captures the voice and experiences of PayPal employees to explore how the PayPal Employee Financial Wellness Program has contributed to their journey toward financial health.
Business loans may feel less accessible than ever during the current economic climate, but PayPal is helping small businesses leverage their data to increase borrowing power.
Learn how people spend, store, and engage with money in the metaverse and how new financial services could be created and tailored for the needs of the metaverse.
One segment of entrepreneurship that is often overlooked are immigrant- and refugee-owned small businesses.
Oklahoma chef used PayPal to help shake up her business
Pixiv, an online community for creators to share and showcase their work, continues to grow with PayPal's flexible and secure payments platform.
We spoke with the owners of L’Amourette to learn how PayPal Zettle is enabling better payment experiences for their customers.
This month, we’ll be spotlighting some inspiring SMBs and sharing advice on how SMBs can overcome common obstacles.
We spoke with Tiffini Gatlin, the founder of Latched & Hooked, to learn how PayPal is helping her business grow.
Expert deal-finder and PayPal super-user André Jeanpierre offers five tips he uses to stay on top of his finances and stay in control of his spending.
We spoke with Atlanta-based business owner Don Dodds to learn how PayPal is helping his business grow.
Throughout the year, we heard from small business owners, entrepreneurs, and personal finance experts. Here's a collection of some of the best advice we heard.
Azazie reimagines the way brides shop for a wedding dress, offering a try-at-home model with straightforward returns supported by Happy Returns, a PayPal company.
Workleisure brand looked for ways to encourage customer loyalty through ‘try and buy’.
By integrating PayPal, Japan-based company BE FORWARD has grown their used car and parts business by making it easy to shop from anywhere in the world.
Back-to-school shopping can be a difficult time for caregivers and children, but with the right strategies and smart shopping, it can be fun, affordable, and a time to bond and connect.
For Book Depot, partners in shipping and payments helped drive pandemic success, with e-commerce at the core.
PayPal and MADE brought together street-style designers, a drum line, dancers, DJs, and more in a celebration of fashion, culture and community.
Of all the industries sent reeling by the pandemic, the travel industry has had its fair share of obstacles. Here’s how Travel + Leisure engaged a new generation of travelers.
The future of travel and the role of airlines, in a world marred by a relentless pandemic, one thing has remained undoubtedly clear – a digital innovation pushing the frontier of the industry.
Top tips from an etiquette expert to help you discuss money and split the bill fairly and easily.
If you feel the urge to seek “revenge” and travel after the pandemic kept so many stationary and separate for so long, you’re not alone.
The PayPal app provides customers with a suite of tools that allow them to easily and securely spend, send, save and manage their transactions – all in one place.
Innovations in data science can be deployed with privacy-first principles to verify identity, detect and reduce fraud, process payments, and help grow the digital economy.
In honor of Small Business Month, we’ve compiled some of the best advice from three of our PayPal employee mentors and some of the business trends that have caught their attention.
Designer Bibi Ahmed shares how her Kenyan culture and upbringing influence her stunning accessories.
Small business owner D'Shawn Russell has experienced firsthand the many challenges that minority-owned businesses face.
Built on modern values and Southern charm, this Black-owned business is finding success with some help from PayPal Working Capital.
With so much going on, the holiday shopping season can be overwhelming sometimes. Here are some of PayPal’s top tips to help make things a little easier, convenient, and to keep the giving spirit of the season going.
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How do we prepare children today for the technological changes of the future? Is teaching programming in schools the answer, or is there more to “computer science” that we're missing?
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Amid the second wave of COVID-19, PayPal helped mobilize resources and help the community in India.
The Bullpen increased sales in the pandemic by moving online. Now their physical store has reopened, PayPal Zettle helps with integration.
Relive the joy of discovering new treasures – and meet the people who make them.
PayPal partnered with Morning Consult to understand the needs of small businesses and how to work toward an inclusive recovery.
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Using PayPal QR codes, this photographer accepts touch-free payments while capturing unique portraits reflecting life in his neighborhood.
BNPL is skyrocketing in popularity. But retailers’ misconceptions might be holding them back from tapping into its success.
Partnerships can expand access capital for SMBs, incentivize digitization and democratize access to payment and commerce tools.
Businesses can get discovered, organize their business transactions and easily accept payments from customers touch free, with a business profile on the Venmo app.
Getting through 2020 took incredible resilience, kindness, and ingenuity. Here are some examples that inspired us in 2020 and make us optimistic heading into the new year.
From dumpster fire collectibles to QR payment codes, Rotofugi explores how to best serve customers in 2020.
As people worldwide look for ways to stay fit and keep their stress in check, fitness businesses are finding new ways to help.
Queer Eye home design expert, Bobby Berk, teamed up with PayPal on a pre-holiday home upgrade for a deserving essential worker.
By finding new ways to connect with their communities, beauty businesses worldwide are tapping into evolving consumer trends not only to stay afloat, but also to grow.
By leveraging our Shopping tools such as Store Cash and Honey Offers, PayPal can help merchants identify, engage and convert potential lost shoppers and turn them into loyalists.
CVS Pharmacy is the first national retailer to integrate PayPal and Venmo QR code technology in its point-of-sale experience at all standalone locations across the country.
See how Long Stone Farm in Virginia turned to PayPal QR Codes to offer an easy, touchless payment option for customers.
When Long Stone Farm started losing revenue from their in-person store, they needed to adapt. See how the farm used PayPal QR Codes to help grow their business.
Listen to stories of small business owners who have adapted in the face of uncertainty.
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By Jim Magats The way people shop and eat has been completely upended due to the pandemic. In a study done by PYMNTS and commissioned by PayPal, we examined the shift in consumers' shopping,...
While crowded malls and long lines may not be in the cards this year, the holiday season is still a critical time for retailers. Merchants can take a proactive approach to sales by embracing digital payment options, flexible payments, and more.
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In typical times, merchants play an important role in making the back-to-school experience simpler and less stressful for parents. Now, they have an even bigger opportunity to help shoppers navigate this tricky time of year. With such an unusual back-to-school season on the horizon, here’s what merchants need to keep in mind.
When New York City restaurateur Melba Wilson first heard about the COVID-19 pandemic, she didn’t think it would come knocking on her eponymous eatery’s door. She is a resilient native New...
Dan’s discussion with John Hope Bryant comes against the backdrop of a global pandemic, record unemployment, and a massive movement to address systemic racism.
PayPal is expanding its “buy now, pay later” solutions to France, with a new installments product that will enable customers1 to split purchases into four equal payments over three months, nearly anywhere PayPal is offered.
In a conversation at TED2020 Uncharted, PayPal President and CEO Dan Schulman spoke about the future of capitalism, saying “in many ways it’s the best economic system that I know of, but like everything, it needs an upgrade. It needs tuning.”
PayPal CTO Sri Shivananda posted a two-part Q&A with the lead of PayPal’s Bug Bounty Program on his LinkedIn page to help readers better understand our relationship with the security research community. Here are the top five things to know about bug bounties at PayPal.
Payment card authorization rates have a direct correlation to the health and success of a merchants’ business. The higher the card authorization rate, the greater likelihood for repeat customer transactions, and the higher the business revenue.
In a recent study conducted by Ipsos and commissioned by PayPal, we took a look at the latest trends in mobile commerce (mCommerce) across the globe. It’s no...
PayPal’s core focus is to provide the best payments experiences for our customers and partners around the world. To accomplish this, we’ve developed strong relationships with bank partners, networks...
Sri Shivananda PayPal Ventures, the venture capital arm of PayPal, has recently made some exciting strategic investments in early-stage companies like Happy Returns, Dosh and...
Honey launches their mobile app, the Honey Smart Shopping Assistant, on the Apple App Store.
We've got big news. Starting this week, you can use Venmo to shop on your phone at millions of U.S. retailers, almost everywhere you see the PayPal button.
Part of Venmo’s mission is to make it easier for you to pay your friends and family. Money can be awkward, and we want you to be able to spend less time thinking about it, and more time enjoying stuff that matters to you.
Recently, there’s been some commentary about the security of Venmo’s service and our responsiveness to our customers. It’s really important to...
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